#106 - Private Tickets
Type Feature
Status Completed
Milestone 2.0
Version -
Component Tickets
Priority High
Severity Normal
Owner Mythos
Assigned to -
Reported 13 years ago
Updated 2 years ago
Votes 0
Related tickets
Proposed time
Worked time

You should add the ability possibility to create private tickets. If you read the other ticket about categories, I can explain you what I mean exactly:

I saw this feature at phpbb. You can create private tickets, which are only visible to staff members. Only staff members and the creator can see the ticket in the private tickets category. Could be very useful if you found a security issue like an exploit or something else.

Ticket History

13 years and 1 month ago by Jack

Private Tickets is a good idea, but there is no need for categories, thats basically what Components are for. I might put a check box on the New Ticket page to toggle if it's private or not.

13 years ago by Jack

  • Status New Started

12 years and 11 months ago by Jack

This feature is pretty much complete, all that needs to be done is the viewing stuff on the View Ticket page.

Jack closed as Completed 12 years and 11 months ago

2 years and 11 months ago by Torsten Deppe

Hello,

is it possible to use this function currently?

i dont see any option to submit a ticket as private.

i like this idea, and in need this for my installation of traq

greetings

2 years and 11 months ago by Jack

There is definitely code in Traq to support private tickets. I will take a look when I get a chance today or tomorrow. But it will most definitely be supported going forward.